Generator Service Technician & Installer

Gault Family Companies, voted a Top Workplace in Fairfield County, is seeking a Generator Technician to join its team of experienced team members to provide our customers with personal and professional service.

At Gault Family Companies our team members have a sense of pride as well as a deep commitment to carrying out our Passion and Vision every day and living our Core Values in and out of the workplace. Our family-run company has been servicing communities in Fairfield County and is headquartered in Westport, CT for over 160 years.

REQUIRED EDUCATION & EXPERIENCE:

  • Current technical certification from major generator manufactures

  • Valid driver’s license

  • Forklift certification

  • PHYSICAL REQUIREMENTS: This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, twisting, lifting, and pulling of parts and equipment.  Must have the ability to lift and/or move items up to 85 pounds. The position requires team members to regularly talk and hear.

OTHER DUTIES:

COMPETENCIES:

  • Good computer skills

  • Ability to work independently, multi-task, make decisions, and problem-solve

  • Exemplify company core values of Integrity, Teamwork, Caring, Ownership

  • Have a passion for ‘Enhancing the Customer Experience’

  • Excellent customer service skills

  • A desire to learn new technologies and systems and a willingness to participate in continuing education

  • Maintain and promote a safe working environment

EXPECTATIONS:

  • Passionate about building positive working relationships with team members and customers

  • Live our company's core values of: Caring, Teamwork, Integrity, and Ownership

  • Provide a superior level of customer service to all our existing and potential customers

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

JOB SUMMARY:

Responsible for the installation, diagnosis, and service of generators.  Filling out work orders, submitting warranty claims, and talking to technical support on issues.  Informing customers of work performed, any issues, submitting quotes, and taking payments.

RESPONSIBILITIES:

  • Service and install auto standby residential & light commercial generators

  • Perform certified start-ups and registration of Generac & Kohler generators

  • Submit warranty paperwork

  • Familiar with electrical circuitry and control wiring

  • Understand all state and national codes

  • Maintain vehicle warehouse inventory and keep organized

  • Rotating on-call schedule for weekends, evenings, and holidays

  • Available during high-demand times and able to work additional hours

  • Miscellaneous duties as required

BENEFITS:

  • Paid holiday, vacation, sick and personal days

  • Medical, dental, and vision insurance

  • Company-paid life insurance

  • 401K retirement plan with company match

  • Gym and health club reimbursement program

  • Team member wellness and safety programs

  • Gault Swag

  • Supplied apparel and branded goods

WORKING ENVIRONMENT:

100% field work.  Working inside climbing up and down stairs to basements, attics, crawl spaces, and other tight and confined spaces.  Working outside in all weather conditions. Climbing and working from ladders. Driving a service vehicle to calls and going back and forth to get tools and materials in and out of truck. Working with and exposed to hazardous materials daily.

JOB TYPE:

  • Full-Time

  • Location: Various locations throughout Fairfield County